Ngākau Purotu - Beautiful Heart

Ngākau Purotu is our practically applied Maori Model of Clinical Practise that has been developed through our hands on approach to caring for Whānau.  Ngākau Purotu permeates throughout the entirety of What Ever it Takes.  From our policies and procedures to our recruitment, training, recruitment and most importantly service delivery.  Ngākau Purotu is our point of difference as an organisation and the values that drive it are applicable across all walks of life, ethnicities and health challenges.  

Ngākau Purotu is guided by four ngākau:

Ngākau Aroha (Loving Heart)

Mā te aroha koe e arahi

Let a loving heart guide
your words and decisions

Ngākau Aroha is represented by our Pou; Aroha and Manaaki:

The application focuses on:

  • Identifying strengths

  • Whānau Ora (Family wellbeing)

  • Finding the most suitable match of Kaiāwhina with Whānau

  • Identifying and supporting key relationships

Ngākau Maia (Courageous Heart)

Ahakoa te uaua, kia kaha, kia maia kia manawanui

Although the journey may be challenging be strong, be courageous, be steadfast

Ngākau Maia is is represented by our Pou; Whakapono, Houhanga Rongo and Kotahitanga:

 The application focuses on:

  • Hearing the Whānau voice

  • Everyone being open and honest 

  • Pono, tika, aroha  - being honest, in the right way and with the best intent

  • Finding the best solution 

  • Working together

 

Ngākau Māhaki (understanding Heart)

Mahia i runga i te rangimarie me te ngākau māhaki

A peaceful mind and genuine heart
will yield the best results

Ngākau Māhaki  is represented by our Pou; Tapu and Mana:

The application focuses on:

  • Non-negotiables – what are the boundaries we operate within

  • What is Sacred/Important

  • Inner-power

  • Personal power

  • Culture

  • WEITs Process’s and Pathway’s

  • Applying a holistic approach to our care

Ngākau Wawata (dreaming Heart)

Mehemea ka moemoeā au ko au anake. Mehemea ka moemoeā ā tātou ka taea e tātou

If I dream, I dream alone, if we all dream together we can succeed

Ngākau Wawata is represented by our Pou; Tumanako and Kotahitanga:

The application focuses on:

  • Unity/Working together in partnership

  • Village/tribe approach

  • Aspirational goals driving our programmes